FAQ

AnswerYes it is.

AnswerPlease make sure that you follow below steps:

1/ Download the package from your account (the file is in zip format)

2/ Extract the file you've just downloaded.

3/ Find this file: spark-1.0.0-sections-ready.zip in the folder Spark Sections Ready 1.0.0, then you just need to upload spark-1.0.0-sections-ready.zip file to your Shopify store.

To save your time and reach our support quickly, please follow below steps:

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to email@domain.com

Yes, we will assist you to install the template if needed

Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.

Yes. You can turn on/off the animation in the Setting page.

Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).

Yes, we have a setting for you to switch between these two options: Display on Hover and Display on Click.

The theme package includes theme source, Photoshop design files, sample data and manual guide.

That is not a problem. You just need to modify the width/height ratio in theme settings.